Legal · Terms of use
Terms of use
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This is a translation of the French version, which prevails in case of any discrepancy.
These terms (the app’s licence agreement) govern your use of Effluve. By creating an account or using the app, you accept them. They are short; above all, read the section on the rules of conduct.
The essentials
- Effluve is free and for people aged 13 and over.
- Zero tolerance for objectionable content and abusive behaviour: every report is reviewed within 24 hours, the content removed and its author banned.
- What you publish stays yours; you only allow us to display it.
- AI-generated visuals and suggestions are for information only; so are prices.
I.The service
Effluve is an iPhone app, published by [à compléter : raison sociale ou nom de l’entrepreneur], for discovering fragrances, keeping track of the ones you own, love or want, putting together lists and sharing them by link, QR code or public profile. The app also offers a personalised discovery feed, an Advisor, a weather-based “Sillage of the day” and retailers’ offers. It is free and may change: we may add, modify or remove features.
II.Your account
- You must be at least 13; between 13 and 15, with a parent’s consent.
- You sign in with your email address (single-use link), Google or Apple. Keep access to that address: it is the key to your account.
- One account is for one person. You are responsible for what is published on it.
- Your username must not impersonate a person, a brand or a fragrance house, nor be misleading.
- You can delete your account at any time in the app (Settings › Delete my account).
III.Rules of conduct: zero tolerance
Effluve accepts no objectionable content and no abusive users. These rules apply to everything you publish: username, display name, photo, bio, names and descriptions of lists and collections. You may not publish or do any of the following:
- harassment, insults, threats or intimidation;
- hateful or discriminatory remarks (based on origin, religion, sex, sexual orientation, gender identity, disability, etc.);
- sexual or pornographic content, or content involving minors in any way whatsoever;
- violent or gruesome content, or content glorifying terrorism or crime;
- promotion of drugs, weapons or any illegal activity;
- impersonation, or sharing other people’s personal information;
- spam, unsolicited advertising, scams or misleading links;
- content that infringes the rights of others (copyright, trademark, image rights);
- any attempt to disrupt the service: bypassing security, harvesting data in bulk, creating accounts in series or automating the use of the app.
IV.Reporting, blocking, moderation
- Report: every profile and every shared collection can be reported from the app, with the “Report” option. You can also write to [email protected] with the link to the content.
- Block: you can block a user. You then no longer see each other’s profiles or collections.
- Moderation within 24 hours: the Effluve team reviews every report within 24 hours. Content that breaks these rules is removed, and its author’s account is hidden, suspended or deleted, without notice in the event of a serious or repeated breach.
- Filter: a filter automatically rejects certain offensive words in published texts. It does not replace reports.
Manifestly unlawful content may be passed on to the competent authorities.
V.What you publish
You remain the owner of what you publish. So that the service can work, you grant Effluve’s publisher a free, non-exclusive, worldwide licence to host, reproduce and display this content (including at another size or in another format) in the app and on effluve.app, to the people you make it visible to: everyone for a public profile or collection, the holders of the link for a shared collection. This licence ends when you delete the content or your account.
You warrant that you have the right to publish what you publish, in particular your profile photo.
VI.AI-generated content
The moodboards, note illustrations, some descriptions and the Advisor’s reasons are generated automatically by artificial intelligence. They are creative interpretations, provided for information only: they may be imperfect and do not faithfully represent a product, its bottle or its composition. Fragrance pages come from public sources and may contain errors. No suggestion constitutes professional advice: if you have an allergy or sensitive skin, rely on the ingredients listed by the manufacturer.
VII.Prices and affiliate links
Effluve sells nothing. The offers shown lead to third-party retailers; some links are affiliate links and Effluve may earn a commission if you buy, at no extra cost to you. Prices are collected automatically and may have changed: we guarantee neither their accuracy nor the availability of the products. Only the price shown by the retailer at the time of purchase is binding, and the sale is concluded between you and the retailer, under its own terms.
VIII.App licence
The publisher grants you a personal, free, non-exclusive and non-transferable licence to use the app on the Apple devices you own or control, in accordance with the App Store’s usage rules. The app, its brand, its design and its content remain the property of the publisher or its partners. You may not copy, modify or resell it, nor extract its code, except where the law allows it.
IX.Availability and liability
We do our best to keep Effluve working well and without interruption, but cannot guarantee it: interruptions, for maintenance or in the event of an outage, remain possible. To the extent permitted by law, the publisher is not liable for indirect damage, for content published by users, or for the websites and products of third-party retailers. Nothing in these terms limits the rights the law guarantees you as a consumer.
X.Suspension and termination
You can stop using Effluve and delete your account whenever you like. We may suspend or delete an account that does not comply with these terms: immediately for a serious breach (section III), otherwise after notifying you by email. We may also discontinue the service, giving you at least 30 days’ notice so that you can retrieve your data.
XI.App Store
These terms are concluded between you and Effluve’s publisher, not with Apple. Apple is not responsible for the app or its content, and has no obligation to provide any maintenance or support for it. Any claim relating to the app (operation, legal compliance, intellectual property) must be addressed to the publisher. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You represent that you are not located in a country subject to a United States embargo and that you are not on any list of restricted parties.
XII.Changes to the terms
We may update these terms. The date at the top of the page shows the latest version; for a significant change, we let you know in the app before it takes effect. If you do not agree, you can delete your account.
XIII.Governing law and disputes
These terms are governed by French law. In the event of a disagreement, write to us first at [email protected]: we will look for an amicable solution. You can also turn, free of charge, to the consumer mediator: [à compléter : nom et site du médiateur de la consommation]. Failing that, the dispute falls within the jurisdiction of the competent French courts, subject to the rules that allow you, as a consumer, to bring proceedings before the court where you live.
XIV.Contact
A question, content to report, a complaint: [email protected]. See also the Support page and the privacy policy.